Terms and conditions.
1. Who these terms apply to
These terms apply to all quotes and assignments from Larce to business clients: building or improving websites, website audits, hosting, maintenance and additional work. Deviating agreements apply only if we have confirmed them in writing (including by email or WhatsApp). The client’s own terms do not apply.
2. Quote and assignment
- We work with a fixed price, agreed in advance. All prices exclude VAT.
- A quote is valid for fourteen days and describes the scope of the work: pages and features or, for an audit, the pages and user journeys we check.
- The assignment starts as soon as you have accepted the quote: in writing, for example by email or WhatsApp, or online via the acceptance option provided with the quote.
3. Building websites
- You supply the texts, photos, logos and other content, and make sure you are allowed to use them. The schedule and delivery shift if content arrives later.
4. Website audits
- An audit is a manual check of the agreed pages and user journeys, on desktop and mobile, at the time of the review. Later changes to the website are excluded.
- An audit is not a legal opinion, not a full penetration test and not a WCAG conformance audit. We do not guarantee that the website will be error-free after the points have been fixed.
- You provide the access needed for the audit and are yourself responsible for carrying out the improvement points, unless you instruct us to do so. We agree a retest separately.
5. Additional work
Work that falls outside the agreed scope is additional work. We charge additional work at €25 per hour, excluding VAT. We only carry out additional work after you have approved our estimate.
6. Hosting and maintenance
- Hosting (€4.95 per month) keeps a simple website online and accessible. Maintenance & changes (€24.95 per month) is hosting plus a maximum of one hour of content changes per month.
- The hour for changes applies per month: unused time expires at the end of the month and does not carry over.
- Domain name, email and paid licences are not included and are charged separately.
- Hosting and maintenance continue month by month and can be cancelled monthly, with a notice period of one month.
- We do our best to keep the website as accessible as possible, but cannot guarantee uninterrupted availability. Outages at hosting providers or other suppliers are beyond our control.
7. Payment
- We invoice after delivery of the website or the audit report. We invoice hosting and maintenance monthly in advance.
- The payment term is fourteen days from the invoice date.
- If you do not pay on time, we will send a reminder. If payment still does not follow, we may suspend the work, hosting or maintenance until the invoice has been paid, and charge statutory commercial interest and collection costs.
8. Rights in the work
- After full payment you may use the delivered website, the design and the report without restriction for your own business.
- Content you supply yourself remains yours. Third-party components, such as fonts, plug-ins or licences, are subject to the terms of those parties.
- We may show the delivered work in our portfolio, unless you let us know you do not want that. We never publish audit reports without your permission.
9. Liability
- We carry out assignments carefully and to the best of our ability. Our liability is limited to the amount we have invoiced for the assignment concerned; for hosting and maintenance, to the fees for the last three months.
- We are not liable for indirect damage, such as lost revenue, loss of data or reputational damage, nor for damage caused by content or information you have supplied.
- These limitations do not apply in the case of intent or deliberate recklessness on our part.
10. Confidentiality and privacy
We treat login credentials, business information and audit findings confidentially. How we handle personal data is set out in the privacy policy.
11. Governing law
Dutch law applies to these terms and to all assignments. In the event of a disagreement we first look for a solution together. If that does not succeed, the competent Dutch court decides.